Ildar Khalikov: “Electronic line” should not become “electronic bureaucracy”

Issues of organizing “electronic line” to Tatarstan kindergartens have been discussed at a meeting in RT Cabinet held by RT Premier Ildar Khalikov.

Opening the event Ildar Khalikov noted that many comments and suggestions on improving “electronic quieing” to Tatarstan kindergartens were being received from parents. Head of RT Government emphasized the importance of feedback with citizens on rendering state and municipal services in electronic format. Ildar Khalikov charged Head of communication Ministry Nikolai Nikiforov with expanding the system of e-services by the opportunity to make comments. Moreover, every comment should be submitted to a relevant department of RT Cabinet Staff. “No doubt some shortcomings appear on implementing new systems and it is important to solve the emerging problems”, - RT Premier said.

Speaking about “electronic line” to Tatarstan kindergartens Ildar Khalikov reminded that it was created to make the registration procedure easier, to follow the line and provide its transparence. “Electronic line” should not become “electronic bureaucracy”, - I.Khalikov stated.

RT Minister of education and science Albert Gilmutdinov informed that since March 22, 2011 all Tatarstan regions had started using electronic lines to register for kindergartens. Since June 1 acquisition of all kindergartens has been implemented in accordance with the system. Currently half of applications are being received on-line.

By words of A. Gilmutdinov among problems emerged within first months of system operation announced by citizens was constant shift in the line. This happens because some parents having registered at one kindergarten decide to change their choice. I.Khalikov asked to prepare suggestions on making alterations in regulatory documents.

Citizens also complain about large number of privilegees. Even after introducing e-queue some municipal formations still provide some privileged for certain groups of citizens. Participants of the meeting suggested making any benefits at republican level only.

RT Minister of info and communications Nikolai Nikiforov made proposal to inform parents about on-line advantages. On receiving a naming of the document and its number, the municipal authorities will have to make all inquiries and confirm validity of privileges without forcing parents to collect the documents.