9622 requests sent to “Public control” starting this year

On November 12 at a briefing on implementation of the project “Public Control” in Tatarstan, Commissioner for human rights in the Republic of Tatarstan Sariya Saburskaya said that a great number of citizens’ requests sent to the state information system “Public control” were about improvement of the territories and traffic management.

She reported on the work of the state information system “Public Control” for 10 months of this year. By and large, 9622 citizens’ requests have been registered in the system during this period.

To the point, the state information system “Public Control” has been functioning since April 2013. 14468 requests have been sent to the system for this period of time.

According to Sariya Saburskaya, a great number of requests were about improvement of territories (4644), traffic management (4566), cars that hinder passage for pedestrians or vehicles, public transport, mobile communication and dumps.

According to Sariya Saburskaya, the Ministry of Agriculture and Food, Ministry of the Interior, Ministry of Industry and Trade, Ministry of Ecology and Natural Resources, Agryz, Bavly, Zainsk, Nizhnekamsk and Almetievsk region demonstrated good work in the system.

The Ministry of Labour, Employment and Social Services, Ministry of Transport and Roads, Ministry of Information and Communication have the lowest number of requests with positive solution.

Sariya Saburskaya also reported on the problem related to the time spent for request processing, which is 10 working days. At present, 48% of requests were not considered in time.