The number of complaints sent to Federal Supervision Agency for Customer Protection and Human Welfare increased by 20 per cent
19 November 2013, Tuesday
On November 19 Head of Tatarstan Department of Federal Supervision Agency for Customer Protection and Human Welfare Marina Patyashina informed that for 9 months of 2013 Tatarstan Department conducted 1893 inspections of legal parties and individual entrepreneurs on observing laws in the sphere of protection of consumer’s rights. She added that after considering citizens’ requests, the Department takes administrative measures to protect consumer’s rights.
For 9 months of 2013, the consulting centre held 7872 verbal and 5735 telephone consultations with citizens.
According to conducted inspections, 4457 resolutions on administrative penalty were passed, 449 legal parties and 1336 individual entrepreneurs were subjected to administrative liability. Total sum of penalties made 12.8 mln rubles. The number of citizens’ requests connected with financial services has increased twice. 132 requests concerned communication services.
294 resolutions were passed for court proceedings.
For 9 months of 2013, the consulting centre held 7872 verbal and 5735 telephone consultations with citizens.
According to conducted inspections, 4457 resolutions on administrative penalty were passed, 449 legal parties and 1336 individual entrepreneurs were subjected to administrative liability. Total sum of penalties made 12.8 mln rubles. The number of citizens’ requests connected with financial services has increased twice. 132 requests concerned communication services.
294 resolutions were passed for court proceedings.
IA "Tatar-Inform"
Share:
LATEST NEWS
24
December 2025
On 24 December Tatarstan Prime Minister Aleksey Pesoshin took part in a charity action “The Christmas Tree of Wishes” held during the 17th session of the State Council of the republic of the seventh convocation.
The Head of the Government of the republic will fulfill wishes of five-year old Landysh who dreams of a guitar, 13-year old Zariva who will get a smart speaker, eight-year old Leyla dreaming of a bike and 16-year old Evelina who will be given an e-book.
20
December 2025
On 20 December, speaking at a meeting held by the Rais (Head) of Tatarstan Rustam Minnikhanov in the Government House of the republic with participation of the regional Prime Minister Aleksey Pesoshin and all municipalities taking part in it via videoconference, the First Deputy Minister of Construction, Architecture and House Utilities Sector of the republic Damir Shaydullin informed that huge work in capital overhaul of 713 social and cultural facilities have been completed in the republic with the total cost of work of 15bn rubles.
On 20 December, in his address on the occasion of the Russian Security Bodies Officers Day, Tatarstan Prime Minister Aleksey Pesoshin congratulated employees and old stagers of the service with their professional holiday and wrote: “
Throughout the history of our state, security agencies have stood guard over national interests of Russia and protected the sovereignty and territorial integrity of the country. Your high professionalism, courage and dedication to duty are a reliable shield against external and internal threats.
15
December 2025
On 15 December, speaking at a meeting of the competition committee of the regional public competition “The Manager of the Year” about its results in 2025, Tatarstan Prime Minister Aleksey Pesoshin said that the list of 155 participants (nominees), who are heads of enterprises and organizations from various industries and sectors of the economy, for the competition was formed based on recommendations from regional ministries and departments, city and district municipalities, employers' associations and the Federation of Trade Unions of the republic.
SUBSCRIBE FOR NEWS
Address: Kazan, Ploschad Svobody, 1, 420060
Phone:
+7 (843) 264-77-74
E-Mail: prav@tatar.ru
All content on this site is licensed under
Creative Commons Attribution 4.0 International
If you see a mistake,
please select the word or sentence and press CTRL+ENTER