19.7 thousand requests received in “Public control” system in 2013

On February 18 Deputy Prime Minister – Minister of Information and Communication Roman Shaikhutdinov and Commissioner for human rights Natalia Saburskaya took part in a briefing dedicated to results of work of state information system “Public control” in 2013.

Roman Shaikhutdinov told that the system was launched in April 2012, and 19.7 thousand requests were received in 2013. 140 thousand comments were made concerning work of ministries, agencies and municipalities. Most requests concerned such categories as “Territory development”, “Traffic management”, “Off-road cars that obstruct passage of people and vehicles”, “Public transport”, “Housing and utility services”, “Mobile services”, “Landfills”.

By and large, 28 245 requests have been sent since spring 2012.

At a meeting with heads of law enforcement bodies chaired by Tatarstan President it was decided to involve Tatarstan prosecutor’s office in monitoring and analysis of requests. It will help to increase performance discipline and quality of request processing.

The integration of “Public control” system and Unified interdepartmental electronic document management system is nearly finished.